Contact

All orders are shipped within 24 to 48 hours on working days .

- Colissimo : free delivery for purchases over €100 (in Metropolitan France).

- Chronopost Europe : €12.

Free delivery for purchases over €150 (2-4 working days).

- International Chronopost : €15.

Free delivery for purchases over €200 (4-6 working days).

All returns are made within 14 working days of receipt of the order.

- Purchases on our website : Exchange or refund possible, online or in store (6th arrondissement). For any return request, please go here.
- Purchases in store : Exchanges only in store, without refund (credit offered).
- Purchases from our resellers : Return and exchange conditions defined by the store concerned.

For any request for repair of your jewelry, please contact us at the following address: contact@bemaad.com

- Purchases on our website : Refund possible, online or in store (6th arrondissement).

- In-store purchases : Exchanges only in store, without refund (credit offered).

- Purchases from our resellers : Return and exchange conditions defined by the store concerned.

For purchases made in our 6th arrondissement store, exchanges are possible in store.

No refunds will be made, only credits will be offered.

For any after-sales service requests, please write to us at the following email address: contact@bemaad.com.

For any after-sales service requests, please write to us at the following email address: contact@bemaad.com .

An online chat service is also available to answer your requests in real time.

For any other request, our customer service is available from Monday to Friday, from 10 a.m. to 5 p.m. (Paris time), excluding public holidays, at the following address: contact@bemaad.com .

An online chat is also open at the same times to assist you directly.