Article I - Acceptance of Terms

The customer acknowledges having read the special terms and conditions of sale set out on this screen at the time of placing the order and expressly declares to accept them without reservation.

These general terms and conditions of sale govern the contractual relationship between BE MAAD and its customer, both parties accepting them without reservation. These general terms and conditions of sale shall prevail over any other conditions set out in any other document, unless otherwise agreed in advance, expressly and in writing.

The website allows BE MAAD to offer most of its products (hereinafter "Products") for sale to buyers who are consumers, over 18 years of age, and have full legal capacity.

These General Terms and Conditions of Sale govern the relationship between BE MAAD and customers wishing to make a purchase or browse the Website. Any order for a product offered on the website implies the customer's full and complete acceptance of these terms.

In the event of any changes to these general terms and conditions of sale, the general terms and conditions of sale applicable are those in force on the date of the order.

Article II - Seller's Identity

2.1. Operation

This website is operated under the name BE MAAD by the limited liability company BE MAAD, a company with a share capital of €5,000, registered with the Paris Trade and Companies Register under number 814 984 159, Intracommunity VAT number FR 74 814984159.

The Seller designs and manufactures jewelry (hereinafter referred to as the "Products"), presented on the Website worldwide.

2.2. Publisher

S.A.R.L Be Maad
38, rue Madeleine Michelis
92200 Neuilly-sur-Seine

The customer service contact details are as follows:

email: contact@bemaad.com

2.3. Managing Editor

Laura Attias

2.4. Host

The website is hosted by Shopify Inc., whose registered office is located at 126 York St. Ottawa, ON K1N 5T5, Canada. Telephone number: 1-888-746-7439.

Article III – General Provisions Relating to These General Terms and Conditions of Sale

Purpose of the General Terms and Conditions of Sale

This website is published by the limited liability company BE MAAD, registered with the Paris Trade and Companies Register under number 814 984 159, Intracommunity VAT number FR 74 814984159.

These general terms and conditions of sale are concluded between BE MAAD, a limited liability company with a share capital of €5,000, whose registered office is located at 38, rue Madeleine Michelis - 92200 Neuilly-sur-Seine, registered with the Paris Trade and Companies Register under number 814 984 159, Intracommunity VAT number FR 74 814984159, hereinafter referred to as the Seller, and any natural person, consumer visiting and/or wishing to make a purchase via the website www.bemaad.com, hereinafter referred to as the "Customer".

These general terms and conditions of sale aim to define the terms and conditions of distance selling between BE MAAD and the user, as well as the ordering, payments, delivery, returns, refunds, and exchanges.

Any order placed on this website www.bemaad.com implies the user's irrevocable acceptance of these general terms and conditions of sale. Any user who does not accept these terms should not make a purchase on the website.

The user who accepts the general terms and conditions of sale declares that they are of legal age and fully capable of entering into a contract, and are not under guardianship or curatorship.

The user also declares that they are not placing orders on the website www.bemaad.com for fraudulent purposes, with the aim of reselling them or using them for any form of cinematic representation without informing the seller. They agree to provide the seller with correct personal details and other information so that their requests and orders can be processed properly.

BE MAAD reserves the right to request one or more copies of additional supporting documents (identity documents, sworn statement, etc.) in the event of suspicious commercial behavior by the user, and to prevent any fraudulent use of personal and/or banking data.

Availability of the General Terms and Conditions of Sale

The general terms and conditions of sale are available to the user and can be viewed directly and freely on the website www.bemaad.com. They can also be provided to the user upon request by email or post.

The general terms and conditions of sale are binding on the user, who acknowledges, by confirming their order, having read and accepted them before placing the order.

The confirmation of the order by the buyer constitutes acceptance of the general terms and conditions of sale in force on the day of the order, the preservation and reproduction of which are ensured by BE MAAD, in accordance with Article 1127-1 of the Civil Code.

Scope of the General Terms and Conditions of Sale

These general terms and conditions of sale apply exclusively to products delivered in France and all other delivery countries. All contractual information mentioned on the website www.bemaad.com is written in French.

The general terms and conditions of sale exclusively govern online sales contracts for products offered by BE MAAD, the publisher of the website http://bemaad.com, hereinafter referred to as "the Seller" to the user.

The terms and conditions, as well as the order form, constitute the contractual documents binding on the parties, to the exclusion of any other document such as a catalog, product images, and brochures, which are for guidance only.

Modification and Adaptation of the General Terms and Conditions of Sale

BE MAAD reserves the right to adapt or modify these general terms and conditions of sale at any time for legitimate reasons. In the event of any changes to the general terms and conditions of sale, the applicable version is the one in force on the date the order is placed, a copy of which dated as of that day can be provided to the user upon request by email or post.

However, if any term were to be missing, it would be considered to be governed by the practices in force in the distance selling sector in which the companies have their registered offices in France.

Clauses of the General Terms and Conditions of Sale

In the event that any clause of these general terms and conditions of sale were null and void due to a change in legislation or regulations, or following a court decision, this shall not result in the nullity of the entire set of general terms and conditions of sale.

The temporary or permanent non-application of one or more clauses of the general terms and conditions of sale by the seller shall not be deemed a waiver of the other clauses of the general terms and conditions of sale, which continue to have effect.

Article IV – Products and Services

Offer Available

This website www.bemaad.com is intended to offer costume jewelry and fashion accessories to individuals for sale. The items offered for sale by SARL BE MAAD for the BE MAAD brand are listed on the website www.bemaad.com on the day the user views them.

Product offers, services, and terms of delivery, payment, returns, and refunds are valid for orders placed by the user in mainland France, the French overseas territories, and European Union member countries, subject to available stock and for deliveries to these same geographical areas. In the event that a product becomes unavailable after the user places the order, BE MAAD undertakes to inform them as soon as possible.

The offers presented on the website www.bemaad.com are valid as long as the products are listed in the online catalog and subject to available stock, except for offers with a specific duration. In the event that an offer has specific validity conditions, these conditions will be indicated on the BE MAAD website in the offer details.

Promotional offers cannot be combined with each other and are valid for one use per person. It is not possible to benefit from a promotional offer if payment is made with a credit resulting from a return.

Promotional codes cannot be combined with each other, nor with so-called promotional offers.

The essential characteristics of the products are presented on www.bemaad.com on each product page. However, the images and colors of the products offered for sale on www.bemaad.com may not correspond to the actual colors due to the effects of the web browser and the screen used.

The products are made from natural stones, which make the jewelry unique. The images and colors in the photos on the website may vary from the product received by the customer.

Article V – Order

5.1. Acceptance

The offer is deemed accepted and confirmed by the user upon confirmation of the order.

5.2. Order Confirmation

The user must complete several steps prior to concluding the sales contract:
- fill their virtual cart
- indicate the quantities and the version or versions of the product they wish to receive
- select a payment method
- enter the information related to the selected payment method
- select a delivery method
- enter the information related to the order's delivery method

The user has the option to check the details of their order and its price in Euros, including all taxes, before confirming their order by clicking the "Confirm Order" button.

The order confirmation constitutes an irrevocable acceptance that can only be challenged within the limits provided by these general terms and conditions of sale. It automatically implies the user's acceptance of the general terms and conditions of sale and concludes the sales contract.

Once the order is confirmed by the user, BE MAAD undertakes to send an email to the user acknowledging receipt of their order and payment as soon as possible.

5.3. Order Validation

BE MAAD reserves the right to refuse any order for legitimate reasons, and, more specifically, if the quantities of products ordered are abnormally high for a consumer or in the event that we are unable to obtain payment authorization.

As part of its anti-fraud and identity theft policy, BE MAAD may request a photocopy of an identity document from the user. Pending receipt of this document, the order will be "pending validation". The requested document must be provided by the user within 10 days to ensure rapid processing of their order.

Be Maad reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.

5.4. Order Modification

No order modification is possible after the order has been confirmed.

5.5. Unavailability of the Ordered Product or Service

If the product and/or service ordered by the user is unavailable, BE MAAD undertakes to inform the user as soon as possible and to offer them a product and/or service of equivalent quality and price.

If the product and/or service is unavailable and in the event of a disagreement between the parties, the user will be refunded the amount they committed when confirming their order within a maximum period of fourteen days from the date of the user's actual payment.

Article VI - Price

In accordance with Article L.112-1 of the Consumer Code, the prices relating to the products sold by BE MAAD and presented on the website www.bemaad.com are indicated in Euros, including all taxes.

These prices exclude the flat-rate contribution to shipping costs, which include packaging, parcel preparation, and shipping according to the rates in force. They take into account the VAT applicable on the day the user places the order. Any change in the rate may be reflected in the price of the items offered for sale on the website www.bemaad.com, and the user may be informed of this upon request by email or post.

BE MAAD reserves the right to modify or adapt its prices at any time; however, in the event of a price change, the rates charged to the user are those indicated at the time the order is placed. The total amount due by the consumer is indicated on the order confirmation page.

In the event of a price promotion, the seller undertakes to apply the previously indicated promotional price to any order that meets the promotional conditions for the entire duration of the stated promotion.

Payments can be made by credit card via the secure Stripe payment system, or via PayPal. Payment in 3 interest-free installments is also available via the Alma platform for orders over €100 placed in France only.

If the Customer wishes to pay their order in three interest-free installments, they accept ALMA's general and special terms and conditions. The customer undertakes to ensure the provision of the sums committed for each monthly installment.

Article VII – Contract

7.1. Conclusion of the Contract

The contract is formed when the user confirms their order by clicking the "confirm order" button.

The confirmation click constitutes an electronic signature and has the same value as a handwritten signature between the two parties.

7.2. Archiving and Evidence

In accordance with Articles 1358 et seq. of the Civil Code, communications between the parties, order forms, and invoices are archived on a reliable and durable medium to constitute a faithful and durable copy.

These communications between the parties, order forms, and invoices may be produced as evidence of the contract.

The user is advised to keep at least one electronic and/or paper copy of their order form, as well as the email acknowledging receipt of their order confirmation sent by BE MAAD.

Article VIII – Returns, Refunds, and Credits

8.1. Right of Withdrawal

From the receipt of the products, the user has a withdrawal period of fourteen (14) days to return the delivered products without having to justify their decision or pay a penalty, with the exception of return shipping costs, to the following address:

BE MAAD
38, rue Madeleine Michelis
92200 Neuilly-sur-Seine

In exercising their right of withdrawal, the user may choose to be refunded or receive a credit for the products offered on the website www.bemaad.com. They must communicate their choice to BE MAAD by email at the following address: contact@bemaad.com.

Refund: BE MAAD undertakes to refund the user the full amount paid without unjustified delay and no later than fourteen days from the date it is informed of the user's withdrawal decision. BE MAAD may defer the refund until the products are recovered or until the user has provided proof of their shipment, the date being the earlier of these two events.

Credit: BE MAAD undertakes to provide the user with a credit equal to the sums committed when confirming their order.

The refund in favor of the user is made by the same payment method used when placing the order, unless the user expressly agrees to another method. Thus, the user may neither exchange, nor be refunded, nor obtain a credit for a product they obtained through a refund or credit.

If the product subject to the credit is not received by BE MAAD within 15 business days following the communication of the user's decision, the latter reserves the right to cancel the new order and refund the user according to the rules applicable in the event of withdrawal.

8.2. Conditions and Exclusions of the Right of Withdrawal

Returned products must be complete and in a condition that allows them to be resold. The user may be held liable in the event of product depreciation resulting from handling other than that necessary to establish their nature, characteristics, and proper functioning.

For hygiene reasons, earrings for pierced ears that have been unsealed after delivery cannot be returned or exchanged, in accordance with Article L221-28 of the Consumer Code.

Products made to the user's specifications or significantly personalized are also excluded from the right of withdrawal, in accordance with Article L221-28 of the Consumer Code.

8.3. Returns

If the user wishes to return the products they received, they can make their request directly on our website via this link. All returns must be made within 14 days of receipt of the order. They must previously make their request directly on the website, taking care to specify the order number to be sent to the following postal address:

BE MAAD
38, rue Madeleine Michelis
92200 Neuilly-sur-Seine

The return for refund is at the customer's expense: €5 will be deducted from their refund.

Returned products must be in their original packaging, complete, in perfect condition, and accompanied by the original purchase invoice. As returns are the user's responsibility, they must be sent by tracked, registered mail with declared value, and the user must bear the associated costs.

For all international orders, each customer can request a return here.

1. Online sales: For purchases made on our website, exchanges or refunds can be requested online or at the 6th arrondissement store. For any after-sales service request, please write to us at contact@bemaad.com.

2. Purchases at the 6th arrondissement store: For purchases made at our store in the 6th arrondissement, exchanges can be made in-store. No refunds will be issued; only store credit will be offered. For any after-sales service request, please write to us at contact@bemaad.com.

3. Purchases at Galeries Lafayette: Items purchased at Galeries Lafayette can only be refunded or exchanged at the store where the purchase was made. We recommend referring to the relevant Galeries Lafayette return policy. For any after-sales service request, please write to us at contact@bemaad.com.

4. Purchases from retailers: For purchases made from our retailers, returns and exchanges are subject to the specific terms and conditions of the store concerned. For any after-sales service request, please contact the store or write to us at contact@bemaad.com.

For any questions or further requests, please do not hesitate to contact us.

8.4. Exchanges and store credit

The customer has 14 days from receipt of their item to request an exchange. An initial exchange is possible subject to the availability of the new item requested.

A second exchange may be granted, but after two exchanges, no refund will be issued, and the customer will be issued store credit in the form of a gift card corresponding to the value of the last item returned.

In the event of a proven product defect or non-conformity, the customer may be entitled to a refund in accordance with the terms provided by the legislation in force.

8.5. Defective products

If the product ordered (unworn and unused) by the user is defective, BE MAAD undertakes to repair the product at its own expense and return it to the user.

Upon receipt of their order, the user has 5 business days to notify Be Maad of the issue. After this period, the defective product(s) will no longer be considered as such. This provision is without prejudice to the legal guarantees provided for in Article XI.

To have their product repaired, the user must inform the BE MAAD customer service of their repair request as soon as possible by email at contact@bemaad.com, making sure to provide their order number.

The BE MAAD customer service can then register the request and, if applicable, approve it. The BE MAAD customer service will send the user an email acknowledging receipt of the request and will inform the user whether their repair request has been approved.

The user must then return the defective product in its original packaging, accompanied by the original invoice, to the following address:

BE MAAD
38, rue Madeleine Michelis
92200 Neuilly-sur-Seine

Upon receipt of the defective product, BE MAAD will repair the user's product and return it to them as soon as possible, or within thirty days at the latest following receipt of the defective product.

If the product cannot be repaired, BE MAAD undertakes to offer the user store credit on the BE MAAD online store, or a refund of the amounts paid by the user for the order of the defective product.

Products that have been worn, used, soiled, worn out, damaged, or modified by the user are not considered defective. Defects are in no way considered normal wear and tear of the jewelry. BE MAAD is in no way liable for defects caused by the user.

BE MAAD reserves the right to refuse repair, refund, or store credit if the defective product returned by the user is incomplete.

8.6. Gift card

The gift card must be credited with a minimum amount of €50.

This card can be used multiple times until its expiry date. To do so, the recipient must contact customer service to request a new code to use the credit. This credit will be valid for 12 months from the date the gift card was purchased.

No store credit can be issued on gift cards.

The recipient of the gift card is free to place an order for an amount greater than the value of the gift card by adding the additional amount.

You can add your personalized message in the "Message" section of the gift card.

The gift card is valid for 12 months from the date of purchase. This card cannot be exchanged or refunded. It cannot be replaced or refunded in the event of loss of the code or expiry.

8.7. Returns of Summer Sets (bundle offers)

Summer Sets receive a 25% discount applied to all the jewelry in the set. This discount is only valid for the purchase of the complete set. If a single item from the set is returned, the refund for that item will be calculated based on its individual price excluding the discount, rather than the discounted price applied as part of the bundle offer. Returning the entire set will result in a refund of the amount actually paid.

Article IX – Payment

9.1. Accepted payment methods

Payment is due in full upon confirmation of the order by the user. It is made immediately and in full upon order confirmation.

Several payment methods are offered to the user to pay for their order: by credit card (Carte Bleue, Visa, Mastercard, American Express) via the secure Stripe system, by PayPal, or in 3 interest-free installments via Alma for orders over €100 placed in France.

The information required for payment is requested from the user when placing the order.

9.2. Online payment security

This website www.bemaad.com is equipped with an online payment security system to facilitate the encryption of the user's banking data and thus ensure a secure payment.

The user's credit card numbers are never disclosed to BE MAAD and therefore cannot be stored or used for fraudulent purposes.

The cards accepted for order payment are Carte Bleue, Visa, Mastercard, and American Express.

9.3. Late and failed payments

The date of full payment of the order marks the date the order is prepared.

Furthermore, any partially paid order delays the delivery of the products ordered by the user, and any unpaid order prevents delivery of the order.

BE MAAD reserves the right to cancel the preparation and delivery of any order that has not been fully or partially paid, pending payment of the amount due by the user.

Article X – Delivery

10.1. Delivery terms

Products are shipped to the delivery address provided by the user when placing the order. This address also appears on the order form and the payment receipt.

If the user wishes to choose a specific delivery method that does not appear on the list of available methods, they must make the request before confirming their order by contacting BE MAAD customer service by email at contact@bemaad.com.

In the event of a delivery error, the user is required to inform BE MAAD on the day of delivery, or at the latest on the next business day following delivery.

The user may be required to sign a delivery note to confirm receipt of the order, its conformity, and the condition of the product's packaging.

In the event of damage or partial loss of the product, the user must imperatively make reservations on the delivery note, a copy of which must be sent to BE MAAD; within three business days following receipt of the order, the user must notify the carrier of these reservations by registered letter with acknowledgment of receipt, in accordance with Article L.133-3 of the French Commercial Code.

10.2. Delivery times

BE MAAD undertakes to ship the products ordered by the user within three days following registration of payment.

Thus, products ordered by the user and paid for by credit card or PayPal will be shipped within two business days following the date the payment confirmation email is sent to the user.

Delivery times may vary depending on the delivery method chosen by the user. For more information, please consult our "Deliveries and Returns" page.

When placing the order, BE MAAD undertakes to deliver the products ordered by the user as soon as possible, and no later than thirty days from the conclusion of the contract.

Additional time may be added to the previously indicated delivery times in the event of international deliveries or other problems concerning the chosen carrier. BE MAAD cannot be held liable for these additional delays; however, it undertakes to inform the user of any additional delays as soon as it becomes aware of them.

10.3. Delivery delays and failures

If the order is not received within the timeframes indicated in the order confirmation email, the user is advised to contact BE MAAD customer service directly by email at contact@bemaad.com.

Delays exceeding thirty days from the conclusion of the contract that are not due to force majeure may lead the user to rescind the sale, under the conditions provided for in Articles L216-6 et seq. of the French Consumer Code.

If applicable, the user must return the products received if they have been delivered. Upon receipt of the products, BE MAAD will refund the user in full as soon as possible, and no later than fourteen days.

A total failure to deliver results in the automatic rescission of the contract.

10.4. Delivery costs

BE MAAD allows the user to choose from several delivery methods. These options can be viewed directly and freely on the website www.bemaad.com when placing the order. Delivery costs are indicated in Euros, including all taxes.

They may vary depending on the type of transport selected, the characteristics of the order, and the delivery geographical area.

Deliveries and services outside French territory will be subject to the provisions of the French General Tax Code relating to VAT.

Orders placed on the website www.bemaad.com and delivered outside French territory may be subject to any applicable taxes and customs duties imposed at the destination. These applicable taxes and customs duties are the responsibility of the user. BE MAAD is not required to check or inform the user of any applicable taxes and customs duties. To become aware of them, the user is advised to inquire with the competent authorities in their country of delivery.

Article XI – Guarantees

11.1. Legal guarantees

Regardless of any commercial guarantee, BE MAAD remains subject to the following legal guarantees:

— the legal guarantee of conformity, provided for in Articles L217-3 et seq. of the French Consumer Code: the user has a period of two years from the delivery of the goods to take action and may obtain the repair or replacement of the non-conforming goods, or failing that, a price reduction or rescission of the sale, under the conditions provided by law;

— the guarantee against hidden defects, provided for in Articles 1641 et seq. of the French Civil Code: the user may choose to invoke this guarantee; in this case, they may choose between rescission of the sale or a price reduction, in accordance with Article 1644 of the French Civil Code.

11.2. BE MAAD commercial guarantee

In addition to the legal guarantees, all products offered for sale on the website www.bemaad.com benefit from a one-year commercial guarantee from the date the product was purchased.

This commercial guarantee does not cover damage to the jewelry or wear of its plating, which depend on the use of the product; it covers the repair of a zircon, a fallen stone, or a pendant following natural wear and tear of the jewelry, as well as wear of the clasp.

BE MAAD undertakes to repair or exchange the defective or non-conforming product (unworn and unused) for a product of equivalent value, subject to available stock, or to refund the user when required by law.

Shipping costs for all types of repairs under the commercial guarantee are borne by the customer.

Article XII – Liability

12.1. Transfer of risk and ownership

Ownership of the product transfers from BE MAAD to the user when the latter pays the full price of said products. Delivery times in no way affect the transfer of ownership of the products.

The transfer of risks related to the product occurs as soon as the product is physically received by the user.

12.2. Limitation of liability

BE MAAD cannot be held liable in the event of total or partial non-performance of the contract, or improper performance of the contract due to:
- the user;
- an insurmountable and unforeseeable act of a third party to the contract;
- an event of force majeure or fortuitous event.

These provisions shall not preclude the rights the user holds from the legal guarantees mentioned in Article XI.

The products offered for sale by BE MAAD are guaranteed to conform to French standards. Its liability cannot be engaged for non-conformity of the product with the legislation of the user's country outside this territory; it is then up to the user to check whether the product is prohibited from sale in their country.

The symbols, texts, and illustrations represented on BE MAAD brand products are used for decorative purposes and cannot engage the liability of BE MAAD due to their primary or détourné meaning.

BE MAAD is in no way responsible for the offers and statements made by its retailers.

Article XIII – Intellectual property

The entire website www.bemaad.com is the exclusive property of BE MAAD. All its elements are protected by French legislation relating to intellectual property, copyright, trademark law, and patent law.

Any reproduction and any dissemination of these elements without prior written authorization from BE MAAD exposes offenders to legal action.

Article XIV – Personal data protection

14.1. Data controller

The controller of the processing of personal data is the company BE MAAD, 38 rue Madeleine Michelis, 92200 Neuilly-sur-Seine. Any questions regarding data protection can be addressed to: contact@bemaad.com.

14.2. Data collected and purposes

The personal data collected (notably identity, contact details, delivery and billing address, order history) are necessary for the processing and tracking of orders, invoicing, payment, delivery, customer relationship management, and, subject to the user's consent, the sending of commercial communications. Banking data is processed by our secure payment providers and is not retained by BE MAAD.

14.3. Legal bases

The processing is based, depending on the case, on the performance of the sales contract, compliance with legal obligations (notably accounting and tax), the user's consent (commercial prospecting, non-essential cookies), and BE MAAD's legitimate interest (fraud prevention, service improvement).

14.4. Recipients

The data is intended for BE MAAD and, strictly within the scope of their missions, for its service providers (payment, transport, hosting, marketing tools). It is not transferred to third parties for commercial purposes without the user's consent.

14.5. Retention periods

Data relating to customers is retained for the duration of the commercial relationship and then archived in accordance with legal timeframes (notably the ten-year accounting retention period for supporting documents). Prospect data is retained for three years from the last contact.

14.6. User rights

In accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, the user has the right of access, rectification, erasure, limitation, objection, and portability of their data, as well as the right to define instructions regarding their fate after death. They can exercise these rights by writing to contact@bemaad.com. The user also has the right to file a complaint with the National Commission on Informatics and Liberty (CNIL).

14.7. Use of cookies

The user is informed that this website www.bemaad.com uses cookies. Cookies are computer files stored on the user's device. Non-essential cookies (audience measurement, personalization, advertising) are only placed with the user's consent, collected via the cookie management banner. The user can change their choices or refuse cookies at any time by configuring their browser or via the site's preference management module.

Article XV – Dispute Resolution

15.1. Complaints

Any complaint must be addressed to the BE MAAD Company and sent by post to the following address:

BE MAAD,
38, rue Madeleine Michelis
92200 Neuilly-sur-Seine

You can also contact us at the following email address: contact@bemaad.com.

15.2. Applicable Law

These general terms and conditions of sale forming the sales contract are subject to French law.

15.3. Territorial Jurisdiction

In the event of a dispute, the parties agree, before any legal action, to seek an amicable solution.

In the event of a dispute relating to orders and/or these general terms and conditions of sale, the competent court is, in accordance with the applicable rules of law, that of the defendant's domicile or that of the place of actual delivery of the product. The provisions of this article do not preclude the protective rules of public policy applicable to the consumer.

In the event of a cross-border dispute within the internal market, the competent courts remain determined in accordance with the applicable European regulations.

Article XVI – Newsletters

The BE MAAD Company may send Customers information relating to commercial offers and the brand's products through various means: EMAIL and SMS subject to prior acceptance.

The Customer has at all times the right to oppose these commercial prospecting communications free of charge, by clicking on the "unsubscribe" link appearing in each email or, by making the request at a store, via their online account, by mail or by replying STOP by SMS.

GTC updated on June 25, 2026.